Terms and conditions

General Terms

The most up to date information regarding classes, timetable, prices, etc will be displayed on our website: www.salsatherapy.co.nz In case of discrepancy of information published on the website and our Facebook page please use the information displayed in our website. This excludes the Early bird prices and Special discounts we may put on Facebook and Instagram from time to time.  

FREE TRIAL CLASSES

Must be claimed on the website. Valid for new clients only.

TIMETABLE

We reserve the right to add, change or remove classes and instructors on our timetables without notice. The most up-to-date timetable will be available on our website. 

YOUR HEALTH

When attending our classes, we trust that you are in good health and that you know of no medical or other reason why you cannot or should not engage in active or passive exercise. Our staff and contractors are not medically trained or qualified to assess if you are in good physical condition and can exercise without risking your health, safety or comfort. If you have any doubts, we strongly urge you to seek expert advice before starting classes with us.
Waiver: You understand there are specific risks of physical injury that may result from your participation in dance lesson and activities with Salsa Therapy, and you voluntarily assume the risks associated with such participation. Salsa Therapy and it’s owner won’t take any responsibility of injury that may occurred in the premises where we operate from.  

PHOTOGRAPHY & VIDEOGRAPHY

We sometimes film and/or photograph classes, rehearsals, parties and other activities at our studios or in other locations. It is possible that you will appear in these materials. By accepting this agreement, you allow us the unrestricted right and permission to use your image in printed or digital promotional materials including, but not limited to: websites, social media, flyers, banners and videos.

PAYMENTS

Term Pass refers to payment of the entire length of the Term (usually 8 or 10 weeks).  Missing a lesson during that term will not give you a credit back toward next term unless unforeseen circumstances occur. See Cancelation and refund policy. If you want to pay for what you use only we recommend you buy a casual pass or 5 trip pass.

OUR FEES

Our fees are displayed on the website. In case of discrepancy of fees displayed on the website and Facebook page, the fees advertised on the website must be considered the correct ones. We reserve the right to increase our fees at any time without notice. We will make a reasonable effort to inform you and all students of any increase of fees in advance via email. If we don’t hear from you, we will consider that you have agreed with the new fees.

CANCELLATIONS & REFUNDS

Can I cancel my Term pass?

You have 48 hours from the date/time you make your payment toward a new Term Pass to cancel it. A cancellation fee of $25 will be charged to you.

After the 48 hours we do not issue refunds unless an unforeseen event has occurred to you and you are injured or unable to attend classes for more than 2 months. 


You can cancel your Term Pass before its expiry date only in the case you are:

• Sick or incapacitated. You must provide a certificate from a qualified medical practitioner stating that you cannot exercise for the rest of your term.

• You must provide supporting documents.

• Other unforeseen circumstances like urgent travels and visa conditions to remain in NZ.

In these cases you will not be charged a cancellation fee and you will be entitled to receive the remaining credit that has been left.

• If you paid your Term pass upfront, we would refund 50% of the remaining credit.

• All communication regarding cancellations must be done via email.

Can I transfer my Term pass?

Term passes can be transferred only to a family member, partner, or spouse.
Bootcamps and Workshops We do not offer refunds for pre-paid bootcamps and workshops unless you cancel within 48 hours before the event. 

PUBLIC HOLIDAYS & ANNUAL BREAKS

Cancellation of classes

Salsa Therapy reserves the right to cancel classes due to unforeseen circumstances, on public holidays, over the period of large industry events and over the end of the year break. We will make a reasonable effort to inform cancellation of classes in advance via our social media channels, email and during classes.


There will be no discounts or refunds offered for classes canceled if they are under unforeseen circumstances. 


End of the year break

We usually close during the Christmas and New Year break (Mid Dec - Mid Jan). In Jan we run special summer workshops before Term 1 begins. All students are welcome to join on a casual basis for that period of time. 

SUSPENSION TIME

Can I put my Term pass on hold?​


Yes, you can put your pass on hold for the following periods:

• Dame Una Term Pass: 2 months only 

• Dame Dos Term Pass: up to 4 months

Before putting your Term Pass on hold, you must make sure you don’t owe us any fees from previous terms or causal classes. You must request your Term Pass to be put on hold at least 3 working days in advance before the respective date. All communication regarding suspension time must be done via email.

PRIVATE & WEDDING DANCE LESSONS

The below terms and conditions apply to private lessons and wedding dance lessons booked under Salsa Therapy Dance School.

• If you’re late for your lesson, the instructor won’t be able to add time to that lesson or another lesson to make-up for it.

• You can reschedule a lesson if you give us a minimum of 24 hours’ notice. Less than 24 hours’ notice will incur in cancellation fee for studio hire. 

• If we cancel a lesson, you can choose between receiving a full refund or rescheduling that specific lesson.